Returns & Exchanges
At RealSteel Center, we stand behind the craftsmanship of our custom metal decor and offer a 30-day return window for items that do not meet our quality standards. Please note that personalized or custom-made pieces are generally final sale unless they arrive damaged or defective.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your metal art in its original protective packaging to prevent bending or scratching during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned piece, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing